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Dashboard

The dashboard is the first screen after you sign in. It's a snapshot of what's happening today, and what it shows depends on your role — staff and administrators see how the whole shelter is doing, while volunteers and fosters see their own tasks.

The dashboard

For staff and administrators

The operational dashboard is built from cards, each answering one question:

  • Total animals / Active roster / Checked out / Offboarded — the headline counts. Active roster is animals currently in your care; checked out is animals in an activity right now; offboarded is animals that have left (adopted, transferred, etc.).
  • Safety alerts queue — open safety concerns raised by volunteers or staff that still need a response. Admins can resolve an alert here with a note.
  • Activity minutes today — how many minutes of activity have been logged so far today.
  • Daily goals and Goal progress — how animals are tracking against their daily activity targets, broken down by category (see the math below).
  • Pending surveys — completed activities that are still waiting for their survey to be filled in.
  • Recent activity — a live feed of activities being started and finished.

The summary cards along the top are also shortcuts: click Pending surveys to open the survey responses list filtered to pending items, and click Active activities or Unresolved alerts to jump to that section further down the page. Cards you can act on highlight when you point at them, and every card shows a short definition of what it counts when you hover over it (or focus it with the keyboard).

Live activities — ending an activity

The Live activities table lists every in-progress activity. Depending on your permissions, a row can offer two different endings — and they are not interchangeable:

  • End activity appears on activities you started (from the web or your phone). It ends the session normally — mark it Completed (or Abandoned) with optional notes — and, for a completed session, walks you straight into the post-activity survey so nothing is lost. This is the everyday way to finish your own session, and it matches the mobile flow exactly. Staff and admins can start these sessions from an animal's profile — see Animals → Start an activity.
  • Override end is the admin escape hatch for someone else's stuck activity (say, a volunteer left without ending the timer). It requires a written reason, is recorded as an override in the audit log, and cancels any pending post-activity surveys — so never use it on a session you could end normally.

For volunteers and fosters

Non-operational users get a personal dashboard instead:

  • Account status — whether your account is in good standing.
  • My pending surveys — surveys you still need to complete.
  • Upcoming events — what's coming up at the shelter.
  • My recent activity — the activities you've logged.
  • Favorited animals — quick links to the animals you've starred.

You'll only see cards your role can use — the dashboard hides the rest rather than showing an error.

Understanding the goal-progress card

This card can look like a fraction (for example 3 / 13) and a percentage. Here's the simple math:

  • Pick a category (like Enrichment or Exercise) with the selector on the card.
  • The bottom number is how many animals have a daily goal set for that category today.
  • The top number is how many of those animals have already met today's goal — meaning the activity minutes logged for them so far today have reached their target.

So 3 / 13 means: of 13 animals expected to get enrichment today, 3 have hit their target so far. The numbers update through the day as activities are logged.

The targets themselves are configured on the Activity goals page (a default per species, with optional per-animal overrides).

Fields explained

FieldWhat it means
Summary cardsThe cards along the top are shortcuts, not just numbers: Pending surveys opens the survey responses list filtered to pending, and Active activities and Unresolved alerts scroll to their sections further down the page. Cards you can act on highlight when you hover or focus them, and every card shows a short definition of what it counts when you point at it or focus it with the keyboard.
Animals with unmet goals — PriorityAnimals carrying a priority care tag are listed first here, ahead of the usual "most unmet goals first" order, and show an up-arrow badge. Priority tags are set per tag in Settings → Lookups → Care tags, so your organization decides which tags mean "attend to these first" — the mobile animal list uses the same order. A priority tag only changes where an animal sits in this list; it never adds an animal to it, so an animal that has met all its goals still does not appear.
Live activities — End vs Override endRows in Live activities can offer two different endings. End activity appears on activities you started yourself: it completes (or abandons) the activity normally and then walks you through the post-activity survey, just like ending from the mobile app. Override end is the admin escape hatch for someone else's stuck activity — it needs a reason, and it cancels any pending post-activity surveys, so use the normal end for your own work.

ShelterSync — a Zoolytix product.